Privacy Policy

1. Who We Are

That Deeper Feeling is an intimacy and embodiment coaching practice operated by Kimberly Bryant. This privacy policy applies to all services offered through thatdeeperfeeling.com, including one-on-one coaching, group programs, retreats, and digital resources.

2. Information We Collect

Information You Provide Directly

• Contact information: Name, email address, and phone number when you book a consultation, subscribe to our newsletter, or reach out through our contact form.
• Intake form responses: Information you share through our client intake form, including your goals, background, and areas of focus.
• Session content: Topics discussed during coaching sessions. Brief session notes may be kept to support continuity of care.
• Payment information: Billing details processed securely through Stripe. We do not store your full credit card number.
• Retreat registration: Dietary preferences, accessibility needs, emergency contact, and other information relevant to retreat participation.

Information Collected Automatically

• Website analytics: Pages visited, time on site, referring URLs, and general geographic region. This data is collected in aggregate and is not used to identify you personally.
• Cookies: Our website uses essential cookies for site functionality. Third-party services (Calendly, Stripe, Google Forms) may set their own cookies when you interact with their embedded tools.

3. How We Use Your Information

• To provide and personalize coaching services
• To schedule and manage appointments
• To process payments and send receipts
• To communicate about your sessions, programs, or retreat logistics
• To send newsletters and resources you have opted into
• To improve our website and services
• To comply with legal obligations

4. How We Protect Your Information

Given the sensitive and intimate nature of this work, we take your privacy seriously. Your information is protected through:

• Secure, encrypted connections (HTTPS) on our website
• PCI-compliant payment processing through Stripe
• Limited access—only Kimberly has access to session notes and intake forms
• Secure storage of digital records
• No sharing of client names, testimonials, or session details without explicit written consent

5. Sensitive Information

We recognize that the nature of intimacy and embodiment coaching means you may share deeply personal information—including details about your sexuality, relationships, trauma history, or spiritual practices. This information is:

• Held in strict confidence
• Never shared with third parties
• Never used for marketing purposes
• Only disclosed if there is imminent risk of harm to yourself or others, as required by law

6. Third-Party Services

We use the following third-party services to deliver our work:

• Calendly — Scheduling consultations and sessions
• Stripe — Payment processing
• Google Forms — Client intake forms
• Zoom — Video sessions
• Voxer — Between-session voice messaging (for applicable containers)
• Vercel — Website hosting

Each of these services has its own privacy policy. We encourage you to review them. We select tools that prioritize security and confidentiality, but we cannot control their data practices.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Delete your personal data (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at kimberly@thatdeeperfeeling.com.

8. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Session notes are retained for the duration of our coaching relationship and for up to one year after our last session, unless you request earlier deletion. Financial records are retained as required by tax and accounting regulations.

9. Children’s Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect information from anyone under 18. If we learn that we have collected personal information from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this privacy policy or how your data is handled, please reach out:

Email: kimberly@thatdeeperfeeling.com